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FAQ: Frequently Asked Questions


We compiled a list of the most frequently asked questions. We are confident that you will find the answers you need. However if further assistance is needed we may be contacted by email - customercare@dvahair.com or phone us at 1.866.930.2070


How much hair will I need for a full head weave?
We suggest at least 8oz for a full head.


How much hair will I need for a full or partial weave?
For a partial weave you will need about 4 oz or 1/4 pound. For a full head weave and longer styles you will need at least 8 oz or 1/2 pound


Will Indian hair match the texture of my African American Hair?
Yes, because this hair is also ethnic it blends well with African American hair.


How often can I wash my Indian hair?
We suggest once a week.If you swim or work out you may need to wash more.


How do you care for Indian hair?
You care for Indian hair just as you would your very own hair, wash and condition it. Be sure to put your hair up at night, sleep in a scarf or bonnet, Never sleep on wet hair.


Is this hair really Indian Hair?
Yes, we only sell 100 % Virgin Indian Human Hair.


How long will the hair really last?
With proper care this hair can last from 6 months to a year!


How do I color my hair?
The hair may be colored with any permanent hair color kit, these kits can be purchased at most local beauty supply stores.


How do I know which texture to purchase?
Take a look at the chart provided, if you still have more questions or concerns, contact us and we will provide you with an address to send out a sample of your own hair, to help find the perfect match.


Can I use this hair for braiding?
Yes, you can, just be sure to find a stylist or braider who is familiar with braiding with Remy hair.


Can Caucasian and Latin women wear Indian hair?
Yes, Indian Remy hair blends with all hair types, in addition to Indian hair, we also offer European Remy as well.


What is the difference between single and double drawn hair?

Single Drawn-Non Remy is hackled and trimmed on both sides and it will have uniform sizes. Taken from several donors. This can be prepared from Temple cut hair, which is remi, or from comb waste, which is collected in villages and in houses. This hair is used for manufacturing of Wigs, Hair Pieces, and Men's Toupees etc.

Double Drawn hair is hackled and trimmed on one side. Taken from one donor. All the hair is in one direction, i.e. all the roots will be at one end of the processed bundle. This high quality process allows for a very small percentage of hair to be outside the specified length of the bundle.This processing keeps the hair from tangling after it is bleached or dyed. This is very popular in Europe with the high quality hair extension who prefer this type of processing for their products.This hair is collected from Temples (particularly ladies hair).


Do you have instructions on applying /removing the lace frontal hairpiece?

Application
Prepare the hairline by cleaning it with rubbing alcohol. Oily skin weakens the bond of the adhesives and prevents the strongest hold.
To apply the lace frontal, place the hairpiece on your head for a trial, note where you would like your hairline to began. You should position it along the edge of your natural hairline.

Cut the lace until you have your desired hairline. Gradually trim the excess lace, small amounts off at a time.

Apply adhesive to the underside of the hairpiece, and apply tension by pressing the hairpiece and adhesive to your head. Use a blow dryer on low heat (never hot) to ensure a secure hold. Press the unit and glued area down on your head while blow drying on low heat.

After you have created your hairline, apply adhesive .Now cut and style and show off your new work of art!

Removal
Pull all hair up into a ponytail, to avoid getting adhesive on the hair.

Apply the lace adhesive remover to the adhesive around perimeter of hairline. Let the adhesive remover work for 5 min. Do not pull or tug on the hairpiece. After 5 min the unit should be easily taken off. Gradually remove the lace, slowly. Be sure not to pull at the lace.

After you have removed the lace, there may be some residue left on the unit. So follow the directions of the adhesive remover you are using,

Next, shampoo and condition the unit.

Let the unit dry naturally


What is Protein-tipped hair used for?
Protein-tipped hair is used for any strand by strand method: such as fusion, micro links, mini links, and much more.


What do the terms "bulk" and "weft" mean?
Bulk hair is loose hair that is used for braiding and many other hair extension styles. We deliver it tied in a bundle ready for use. Weft hair is hair used for weaving. It is sewn or bonded (with hair glue) into a track ready for the weaving process.


When can I expect delivery of my hair/products?
In stock items are shipped with 3 to 4 business days of receipt. Actual date of delivery depends on the shipping method selected.


What are you shipping methods?
We use USPS, UPS and Fed Ex.


Do you offer overnight delivery service?
Yes, we do as long as you place your order before 1:00 pm. Express order will need to be either faxed in or phoned in.


I still have more questions.
No problem give us a call on 1.866.930.2070 or contact us. We will respond as soon possible.